Version 3/13/16 by Steve

Notes
  • How did you feel after your last interaction with another person?
  • Tom Rath lives in DC
  • Our bucket is constantly filled or emptied depending on what others say or do to us. Full is great. Empty is awful.
  • Our dipper we use to fill other people's buckets by saying or doing things to increase their positive emotions.
  • Every moment we can fill one another's buckets or dip from them.
  • Recognition - Praise
  • Productivity, Engagement, Retention, Client Testimonials
  • "I've been hearing a lot of good talk behind your back."
  • People leave because they do not feel appreciated.
  • Recognition should be individualized, specific, and deserved.
  • Strategies: Prevent bucket dipping. Shine light on what's right. Make best friends. Give gifts unexpectedly. Review golden rule.
  • Positive Impact Test Questions
    • I have helped someone in the last 24 hours.
    • I am an exceptionally courteous person.
    • I like being around positive people.
    • I have praised someone in the last 24 hours.
    • I have developed a knack for making other people feel good.
    • I am more productive when I am around positive people.
    • In the last 24 hours, I have told someone I cared about them.
    • I make it a point to become acquainted with people whereever I go.
    • When I receive recognition, it makes me want to give recognition to someone else.
    • In the last week, I have listened to someone talk through their goals and ambitiions.
    • I make unhappy people laugh.
    • I make it a point to call each of my associates by the name she or he likes to be called.
    • I notice what my colleagues do at a level of excellence.
    • I always smile at people I meet.
    • I feel good about giving prraise whenever I see good behavior.